Understanding Community Content

Communities come alive through the content their members create and share. Whether it's a neighbourhood event, a local business recommendation, or a group discussion, there are several content types designed to help your community connect and organise. This guide walks you through all of them, how they work, and who can see what.

Content Categories

Content in a community is grouped into three categories, each serving a different purpose. In the UI you may see labels like Forum, Experiences, and Exchange. In plain terms, that means:

• Forum — Posts, Discussions, and Choices for conversations and updates among members
• Experiences — Events, Places, and Actors for sharing what's happening and what's worth knowing about locally
• Exchange — Items for sharing goods within the community (if enabled)

Each category has its own visibility rules and features, which we'll cover below.

Forum Content

Forum content is the heart of community conversation. It's always members-only, so you'll need to join a community to see or create any of it.

Posts

Posts are announcements, updates, and shared thoughts. Use them when you want to put something out there for the community to read — a news update, a photo, a heads-up about something local.

• Posts can be pinned to stay at the top of the board
• Great for one-way announcements or general sharing

Discussions

Discussions are interactive conversations with threaded messages. Start one when you want to hear from others, gather opinions, or work through a topic together.

• Members can reply to create branching threads
• Discussions can be pinned to keep ongoing conversations visible
• Ideal for Q&A, brainstorming, or community decision-making

Choices

Choices let you run votes and polls in your community. They support several formats:

• Boolean — simple yes/no questions
• Classic — multiple text options to choose from
• Date-based — pick the best date from a set of options

Choices may be an early-access feature in some communities and can evolve over time.

Experiences

Experiences are about the real-world side of your community — what's happening, where to go, and who to know. Events and Places can be made public, so even people who haven't joined the community can discover them.

Events

Events are scheduled activities with a date, time, and (optionally) a location. They're perfect for meetups, workshops, markets, cleanups, or any gathering.

• Set a date, time, and location for the event
• Members can respond to show they're attending
• Events can be cancelled if plans change
• Future events with public visibility are highlighted on the Discover page, making them visible to anyone nearby

Places

Places are local businesses, landmarks, parks, or any point of interest worth recommending. Every place requires a location, so other members can find it on the map.

• Share cafes, shops, parks, community centres, or hidden gems
• Location is required so places appear on the map
• Public places show up on the Discover page for anyone nearby

Actors

Actors represent key people or organisations relevant to your community. Use them to build a picture of who's who in your local area — from business owners to community leaders to local groups.

• Actors are always members-only
• Useful for community mapping and understanding local networks

Exchange

Exchange is about sharing resources within your community. This category may be in early access and is available to communities that have opted in.

Items

Items are goods that members can share, lend, or make available to others. Each item includes:

• Status tracking — mark items as available, borrowed, or unavailable
• Condition rating — let others know the state of the item
• Category — organise items by type for easier browsing

Items can be set to public or members-only visibility if your community has Exchange enabled.

Who Can See What

Not all content is visible to everyone. Visibility depends on the content type and how the community has configured it.

| Content type | Visibility options | |---|---| | Posts | Members-only | | Discussions | Members-only | | Choices | Members-only | | Events | Public or members-only | | Places | Public or members-only | | Actors | Members-only | | Items | Public or members-only |

Public content appears on the Discover page and is visible to anyone nearby, even if they haven't joined the community. Members-only content is only visible to people who have joined.

If you're browsing as a guest and want to see more, joining the community unlocks all of its content.

Organizing with Tags

Tags help you categorise and find content within a community. Each community has its own tag system, so the same tag name can exist independently in different communities.

• Add tags when creating or editing any content
• Search and autocomplete help you find existing tags quickly
• Use tags to filter content and find what you're looking for
• Tags are community-scoped, meaning each community manages its own set of tags

Well-chosen tags make it much easier for members to browse and discover relevant content.

Pinning Important Content

Pinning keeps important content at the top of the board so members don't miss it. Pinning is available for Posts, Discussions, and Actors.

How many items you can pin depends on your community's plan and settings. If you don't see a pin option, ask a community admin about your role's permissions.

Archiving Content

Archiving lets you tidy up without deleting. When content is outdated or no longer relevant but you want to keep it around, archiving is the way to go.

• Available for Posts, Discussions, Events, Places, Items, and Choices
• Archived content is hidden from normal views but not deleted
• You can unarchive content at any time to bring it back
• Useful for seasonal events, past announcements, or completed discussions

Keeping Things Safe: Moderation

Every community benefits from a healthy moderation process. If you see content that violates community guidelines, you can flag it for moderator review. Flagged content may be automatically hidden after multiple reports, and moderators will make a final decision on whether to approve, remove, or dismiss the report.

For a full guide on how reporting works, what happens after you flag something, and what outcomes to expect, see Reporting Inappropriate Content.

Frequently Asked Questions

Q: How do I create content in a community? A: Navigate to your community, open the Board from the side menu, and choose the content type you want to create. Fill in the details — name, description, tags, location (if applicable), and an optional image. Your ability to create content depends on the permissions set for your role.

Q: Why can't I see certain content in a community I've joined? A: Some content may have been archived, removed by moderators, or hidden due to flagging. If you think something is missing, check with a community admin.

Q: Can I edit content after publishing it? A: Yes, you can edit your own content at any time. Look for the edit option on the content detail page.

Q: What's the difference between archiving and deleting? A: Archiving hides content from normal views but keeps it intact — you can bring it back anytime. Deleting is permanent.

Q: What are early-access features? A: Early-access features like Choices and Items are newer additions that are still being refined. They're available for communities that have opted in, and they may change as we gather feedback from members.

Need Help?

If you have questions about creating or managing content in your community, contact our support team. We're happy to help.